If you have any questions about online dating or our website in general, you will find answers to the most common questions in our FAQ. If you don’t see an answer to your questions in the FAQ, please contact us by e-mail and we will be glad to help you.

Why should I try online dating?

Many people are sceptical about online dating. You might be worried that your friends will judge you, or that you will only meet geeks and nutcases. Or maybe you haven’t a clue how to introduce someone who you met online to your grandmother! However, we can assure you that online dating has changed and is now a normal part of our society. Dating sites are a great way to meet people with similar interests, and regardless of whether you are looking for true love or a no-strings casual partner, there have been so many success stories that online dating can be regarded as reliable. The internet can be seen simply as a useful tool that facilitates your search for true love and offers you the opportunity to meet interesting people, to have new experiences and to have a bit of fun.

How should I choose which dating site to use?

Yes, it’s easy to feel overwhelmed when you perform a search for a [COUNTRYCODE] dating site and the search engine comes up with thousands of results. First and foremost, decide what you are looking for: a serious relationship or just a bit of fun? That’s a good place to start. If you’re looking for something serious, take a look at one of the numerous "dating agencies." The interests, values and preferences that you specify in your profile are used to introduce you to potential partners who have similar profiles. If you’re looking for something a little more casual, try out a few of the dating sites where you can browse through thousands of profiles until someone catches your eye. Our practice-tested reviews will help you choose the right site.

How can I protect my personal security and safety when using online dating services?

The first point to consider is data protection. Obviously, you don’t want hackers to access personal information such as your name, your e-mail address or your bank details. When you register with a dating site, always read through the Terms and Conditions.  If there are no Terms and Conditions, it’s probably not a trustworthy site. Keep an eye out for an option that allows you to prevent your information from being disclosed to third parties and enable it.

Personal safety must naturally also be considered. Our first piece of advice is to be careful with people that you meet online. You wouldn't go somewhere secluded with someone you only met 5 minutes ago in a bar, would you? It’s just the same with someone you meet online. Choose a public place for your first date and tell a close friend or relative what you are planning to do. Better safe than sorry, no matter how tempting it may be when you are chatting to each other online!

How much money should I spend on online dating?

How long is a piece of string? There’s no good answer to that question. It depends on you and what you are looking for. Some sites charge vast sums of money, while other sites are completely free of charge. If you are very worried about fake accounts and scammers, perhaps you should invest a little more money in an account with a high-quality dating site where there are more real profiles.

What are the biggest "Dos & Don'ts" when using online dating services?

The most important thing is to BE HONEST! The person on your profile photo should be the person who you are now. The picture shouldn’t just show your current physical appearance, it should also show a little of your personality or reflect your interests. (If you use a photo that was taken five years ago when you were 20 kilos lighter, don’t be surprised if potential partners are disappointed when they meet you!) Don’t pretend that you’re someone else when you fill out your profile – after all, you’re looking for people with whom you have something in common, aren’t you?

Always be civil and respect other people’s feelings. Trying online dating can take a lot of courage, and if you contact someone and get turned down in a hurtful way, your self-confidence can soon suffer. If you aren’t interested in meeting someone, tell them nicely. Be honest, but remember that it costs nothing to be polite.

I have another question.

Please contact us if you want to know about anything that isn’t explained in our FAQ. We always reply, but please be patient – we receive a lot of e-mails and it takes a little time to answer them all.

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